Citizens Advice: Help To Claim
Help to Claim provides free, confidential and impartial support to help people make a new Universal Credit claim. Support is provided from checking eligibility and making a claim through to receiving their first correct payment. People using the service can get advice on anything to do with applying for the benefit, including gathering the required evidence, filling in the application or preparing for their first job centre appointment.
Remote
Further info
The service can be accessed anytime until the first correct payment has been received.
For more information please see our website: Help to Claim
Who can use this service?
Anyone who needs to claim Universal Credit
How are services delivered?
People will be able to access help by phone or webchat. Referrals will be contacted by Help To Claim team within 2 working days.
If you need an interpreter or can't hear or speak on the phone, please visit our website for further details: Help to Claim.
Locations