Mind in West Essex: Night Owls
Night Owls is a telephone, text and email support service for emotional support, open 5pm-10.30pm seven days a week. Available to anyone in West Essex (Uttlesford, Epping Forest and Harlow) over 18, who needs emotional support, including people with complex emotional needs, struggling with loneliness, depression and anxiety. Our team are all kind, caring people who will answer the calls, and listen and support you non-judgementally. If you need more urgent care they can ensure you get the right help.
Remote
Further info
You must register first, then one of our Night Owls team will call you within 48 hours to find out how we can support you, and give you the Night Owls phone number. Register here. Once registered you are then free to call the Night Owls up to 3 times a week, if you need emotional support. You can also come into one of our hubs for a 1-1 and work with a member of the team on a personalised wellness action plan that will help you identify stressors or triggers, work on coping strategies and build upon support networks to help prevent a crisis occuring.
if you are in crisis call 111 option 2 or 999 if an emergency.
you can also call the Samaritans on 116 123 open 24 hours a day.
You can also use The Stay Alive app, developed by Grassroots Suicide Prevention. It is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.
Who can use this service?
Anyone over 18 in West Essex. This is not a drop in service.
How are services delivered?
Open 5pm-10.30pm seven days a week. You must register first via our webpage here.
Locations