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Mind in West Essex: Night Owls

Night Owls is a telephone, text and email support service for emotional support, open 5pm-11pm seven days a week. Available to anyone in West Essex (Uttlesford, Epping Forest and Harlow) over 18, who needs emotional support, including people with complex emotional needs, struggling with loneliness, depression and anxiety. Our team are all kind, caring people who will answer the calls, and listen and support you non-judgementally. If you need more urgent care they can ensure you get the right help.

You must register first, then one of our Night Owls team will call you within 48 hours to find out how we can support you, and give you the Night Owls phone number. Register here. Once registered you are then free to call the Night Owls if you need emotional support. You can also come into one of our hubs to work with a member of the team on a personalised wellness action plan that will help you identify stressors or triggers, work on coping strategies and build upon support networks to help prevent a crisis occuring. 

You can also use The Stay Alive app, developed by Grassroots Suicide Prevention. It is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. 

Who can use this service?

How are services delivered?

Anyone over 18 in West Essex. This is not a drop in service. 

Open 5pm-11pm seven days a week. You must register first via our webpage here.

mental health wellbeing personal support Emotional Support depression anxiety advice loneliness suicide mind mind in west essex Mental Health Support

Mind in West Essex: Night Owls

https://www.mindinwestessex.org.uk/

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Mind in West Essex, Mind Sanctuary, Prentice Place, Potter Street, Harlow
Harlow
CM17 9BG

5pm -11pm 7 days a week

Service can be delivered by phone, video or email




Service last updated 17/12/2025
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