UDC: Customer Services Team

The Customer Services Team at Uttlesford District Council will refer members of the public to the relevant departments within the council and outside organisations. They deal with queries regarding Benefits, Council Tax, Bin Collections, Council Housing, Licensing, Planning, Building Control and Leisure Centres.

Remote

In-person

Community & Social Connection Employment, Education & Skills Food & Essential Needs Health & Wellbeing Legal, Advocacy & Rights Mental Health Transport & Mobility

Who can use this service?

Residents of Uttlesford

How are services delivered?

The reception at the London Road Offices in Saffron Walden is open:- Monday to Thursday, 8.30am to 5pm. Friday, 8.30am to 4.30pm

You can call our contact centre at the following times:
Monday to Thursday, 8.30am to 5pm. Friday, 9am to 4.30pm

On the last Wednesday of every month our telephone lines in Saffron Walden and Live Chat will be open from 10am, rather than 8.30am.

referral council community facilities services local fuel poverty food bank gardens welfare & benefit advice advice financial support council tax benefit health and wellbeing District Council

Contact Information

uconnect@uttlesford.gov.uk

01799 510510

Locations

Council Offices Saffron Walden CB11 4ER