Citizens Advice - Uttlesford
We provide a free, independent, confidential and impartial advice service to residents of Uttlesford. Our goal is to help everyone find a way forward, whatever problem they face. We help to resolve your problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening, explaining your options, making phone calls, writing letters, completing forms, directing you to other useful organisations, campaigning about unfairness. Advice Quality Standard registered. If you have Ukrainian guests or you are Ukrainian, please remember we are here to help!
Remote
In-person
Further info
Funding from ECC has allowed us to increase our hours to support anyone that may find it more convenient to contact us 4pm to 8pm in the week or on Saturday morning 9am-1pm. If you want to speak to someone from Uttlesford we have staff working on the service Monday and Wednesday. Otherwise, if you call 0808 250 5724 your call will be picked up by an adviser based in another Essex Citizens Advice office.
Who can use this service?
The service is free and open to anyone to use. Saffron Walden office is wheelchair friendly and disabled parking is available. Hearing loops are available.
How are services delivered?
Call us on 01799 618840 and leave a message, or self-refer via Uttlesford Frontline or email us: help@uttlesfordca.org.uk We will respond to you as soon as we can.
Locations
Our office is currently open only for pre-booked appointments:
Monday to Friday 9:30 am to 3:30 pm
Tuesday: 9:30am – 3.30pm
Wednesday: Closed
Thursday: 9:30am – 3.30pm
Friday: 9:30am – 3.30pm
Monday 9.30am-1pm – Video link
Wednesday 9.30am-1pm – Video link
Thursday – 10am-2pm – Video Link
Friday 9.30am-1pm – Video link
Friday- 9.30-3.30
Friday: 9:30am – 1pm